PerfectAppointment.com provides both outbound and inbound call center services for both the Business-to-Business and Business-to-Consumer markets. PerfectAppointment.com provides our clients a fully staffed, bi-lingual, live operator, inbound and outbound telemarketing call center, 24 hours per day, 365 days per year.

SERVICES PROVIDED INCLUDE:

By using PerfectAppointment.com, you are assured of secure and reliable collection of payment information - with credit card verification on all transactions. In addition, PerfectAppointment.com’s highly trained operators have an average of 10 years experience and are trained in the art of both the up-sell and the cross-sell to ensure maximum revenues per call incident.

Other services offered include complete script generation from answer phrase to exit close and customized report generation - generally in a text-delimited format. PerfectAppointment.com can also collect call sourcing information for the benefit of your marketing department.

REPORTING:

You need immediate and on-going statistics on all of your projects. We understand that need. Our clients, at any time, can request and receive their current report. All calls are batched and processed each business day. That information can be sent via fax, e-mail, modem, or FTP. We can customize an ASCII file to facilitate an interface to your inventory fulfillment software, eliminating the need to re-key the order information. All credit card information is encrypted.

Toll-free numbers provided free of charge at your request .